{"id":4337,"date":"2021-07-19T20:43:45","date_gmt":"2021-07-19T23:43:45","guid":{"rendered":"https:\/\/easytrainningchoice.digitalmindset.com.ar\/uso-de-tecnologia\/"},"modified":"2021-08-23T23:40:12","modified_gmt":"2021-08-24T02:40:12","slug":"uso-de-tecnologia","status":"publish","type":"page","link":"https:\/\/www.easytrainingchoice.com\/pt-br\/uso-de-tecnologia\/","title":{"rendered":"Uso de Tecnologia"},"content":{"rendered":"
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Usabilidade de tecnologia<\/h1><\/div><\/div><\/div><\/div> <\/div>\n <\/div>\n <\/div>\n\t\t\t\t\t\t\t\t\t
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Atuamos com solu\u00e7\u00f5es - tecnologias j\u00e1 implantadas - que ainda n\u00e3o trazem os benef\u00edcios que o Neg\u00f3cio espera. Trabalhamos com pessoas, processos e sistemas para que em 8 a 12 semanas os KPIs reflitam as melhorias esperadas. A seguir est\u00e3o alguns exemplos:<\/span><\/p><\/div><\/div><\/div><\/div>

<\/div><\/div><\/div>

\u2022<\/span> Gest\u00e3o de Mudan\u00e7as - Ciclo Longo \u2022<\/span><\/strong><\/p><\/div><\/div><\/div><\/div> <\/div>\n <\/div>\n <\/div>\n\t\t\t\t\t\t\t\t\t <\/div>\n\n <\/div>\n <\/div>\n\t\t\t\t

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<\/i><\/div>

Entrevistas y Shadowing<\/h4>
Ver m\u00e1s<\/span><\/div><\/div><\/div>

An\u00e1lisis cuantitativo<\/h4>
  • Inputs del lado Cliente<\/li>\n
  • Testeo de hip\u00f3tesis<\/li>\n
  • Identificaci\u00f3n de GAPS<\/li>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div> <\/div>\n <\/div>\n <\/div>\n\t\t\t\t\t\t\t\t\t
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    <\/i><\/div>

    Compromiso y Capacitaci\u00f3n<\/h4>
    Ver m\u00e1s<\/span><\/div><\/div><\/div>

    Divulgaci\u00f3n<\/h4>
  • Videos, Simulaciones, One Pages digitales<\/li>\n
  • Mejores pr\u00e1cticas<\/li>\n
  • Encuestas de satisfacci\u00f3n y retroalimentaci\u00f3n<\/li>\n
  • Medidas de impacto de KPI<\/li>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div> <\/div>\n <\/div>\n <\/div>\n\t\t\t\t\t\t\t\t\t
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    <\/i><\/div>

    An\u00e1lisis de Base de datos<\/h4>
    Ver m\u00e1s<\/span><\/div><\/div><\/div>

    An\u00e1lisis cuantitativo<\/h4>
  • Indicadores (meta X alcanzada)<\/li>\n
  • Historial de usuario<\/li><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div> <\/div>\n <\/div>\n <\/div>\n\t\t\t\t\t\t\t\t\t <\/div>\n\n <\/div>\n <\/div>\n\t\t\t\t
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    Simula\u00e7\u00e3o, V\u00eddeo Interativo, One Page Digital. <\/b><\/p>

    Treinamento virtual.<\/b>
    <\/b><\/p><\/div><\/div><\/div><\/div> <\/div>\n <\/div>\n <\/div>\n\t\t\t\t\t\t\t\t\t <\/div>\n\n <\/div>\n <\/div>\n\t\t\t\t

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    <\/div><\/div><\/div>

    \u2022<\/span> Gest\u00e3o de Mudan\u00e7as - Ciclo Curto<\/b> \u2022<\/span><\/strong><\/p><\/div><\/div><\/div><\/div> <\/div>\n <\/div>\n <\/div>\n\t\t\t\t\t\t\t\t\t <\/div>\n\n <\/div>\n <\/div>\n\t\t\t\t

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    <\/i><\/div>

    An\u00e1lisis de Base de datos<\/h4>
    Ver m\u00e1s<\/span><\/div><\/div><\/div>

    An\u00e1lisis cuantitativo<\/h4>
  • Indicadores (meta X alcanzada)<\/li>\n
  • Historial de usuario<\/li><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div> <\/div>\n <\/div>\n <\/div>\n\t\t\t\t\t\t\t\t\t
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    <\/i><\/div>

    Compromiso y Capacitaci\u00f3n<\/h4>
    Ver m\u00e1s<\/span><\/div><\/div><\/div>

    Divulgaci\u00f3n<\/h4>
  • Videos, Simulaciones, One Pages digitales<\/li>\n
  • Mejores pr\u00e1cticas<\/li>\n
  • Encuestas de satisfacci\u00f3n y retroalimentaci\u00f3n<\/li>\n
  • Medidas de impacto de KPI<\/li>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div> <\/div>\n <\/div>\n <\/div>\n\t\t\t\t\t\t\t\t\t
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    Simula\u00e7\u00e3o, refor\u00e7o de v\u00eddeo. <\/b><\/p>

    Na p\u00e1gina digital.<\/b>
    <\/b><\/p><\/div><\/div><\/div><\/div> <\/div>\n <\/div>\n <\/div>\n\t\t\t\t\t\t\t\t\t <\/div>\n\n <\/div>\n <\/div>\n\t\t\t\t

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    Casos<\/h1><\/div><\/div><\/div><\/div> <\/div>\n <\/div>\n <\/div>\n\t\t\t\t\t\t\t\t\t
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    \"Image\"<\/div><\/figure><\/div><\/div><\/div> <\/div>\n <\/div>\n <\/div>\n\t\t\t\t\t\t\t\t\t <\/div>\n\n <\/div>\n <\/div>\n\t\t\t\t
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    1 | Cobranza<\/p><\/div>\n<\/div><\/div><\/div><\/div> <\/div>\n <\/div>\n <\/div>\n\t\t\t\t\t\t\t\t\t

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    Banco - Reducci\u00f3n de la provisi\u00f3n de cobranza en + 500M USD - 12 semanas<\/strong> - durante la preparaci\u00f3n de SAP Banking, esta situaci\u00f3n financiera y econ\u00f3mica necesitaba ser resuelta.<\/p><\/div><\/div><\/div><\/div> <\/div>\n <\/div>\n <\/div>\n\t\t\t\t\t\t\t\t\t <\/div>\n\n <\/div>\n <\/div>\n\t\t\t\t

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    2 | Procurament<\/p><\/div>\n<\/div><\/div><\/div><\/div> <\/div>\n <\/div>\n <\/div>\n\t\t\t\t\t\t\t\t\t

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    Bienes de consumo - reducci\u00f3n de ineficiencias en el proceso de KPIs P2P en + 40% - 8 semanas<\/strong> - despu\u00e9s de implementar un ERP hubo quejas de la Cadena de Suministro y proveedores.<\/p><\/div><\/div><\/div><\/div> <\/div>\n <\/div>\n <\/div>\n\t\t\t\t\t\t\t\t\t <\/div>\n\n <\/div>\n <\/div>\n\t\t\t\t

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    3 | Reporting<\/p><\/div><\/div><\/div><\/div><\/div> <\/div>\n <\/div>\n <\/div>\n\t\t\t\t\t\t\t\t\t

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    Bienes de consumo - Reducci\u00f3n de errores de KPI de registro a informe en un 20% - 8 semanas - Capacitaci\u00f3n que acort\u00f3 el tiempo del proceso de cierre.<\/strong><\/p><\/div><\/div><\/div><\/div> <\/div>\n <\/div>\n <\/div>\n\t\t\t\t\t\t\t\t\t <\/div>\n\n <\/div>\n <\/div>\n\t\t\t\t

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    4 | Help Desk<\/p><\/div><\/div><\/div><\/div><\/div> <\/div>\n <\/div>\n <\/div>\n\t\t\t\t\t\t\t\t\t

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    Banca - Reducci\u00f3n 40% de llamadas a Help Desk - 12 semanas<\/strong> - redireccionamiento de actividades atendidas por ejecutivos, al portal de autoservicio.<\/p><\/div><\/div><\/div><\/div> <\/div>\n <\/div>\n <\/div>\n\t\t\t\t\t\t\t\t\t <\/div>\n\n <\/div>\n <\/div>\n\t\t\t\t

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    5 | Compliance<\/p><\/div><\/div><\/div><\/div><\/div> <\/div>\n <\/div>\n <\/div>\n\t\t\t\t\t\t\t\t\t

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    Banco - Incremento del 19% al 100% en el indicador de cumplimiento - 4 semanas<\/strong> - Se eliminaron brechas de conocimiento en las sucursales (+80) donde se realizaban las actividades.<\/p><\/div><\/div><\/div><\/div> <\/div>\n <\/div>\n <\/div>\n\t\t\t\t\t\t\t\t\t <\/div>\n\n <\/div>\n <\/div>\n\t\t\t\t

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    6 | Trade MKT<\/p><\/div><\/div><\/div><\/div><\/div> <\/div>\n <\/div>\n <\/div>\n\t\t\t\t\t\t\t\t\t

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    Bienes de consumo - Mayor informaci\u00f3n en los puntos de venta, 37% a 95% de puntos auditados - 8 semanas<\/strong> - infrautilizaci\u00f3n de la herramienta (IA en auriculares) que obtuvo informaci\u00f3n en los puntos de venta.<\/p><\/div><\/div><\/div><\/div> <\/div>\n <\/div>\n <\/div>\n\t\t\t\t\t\t\t\t\t <\/div>\n\n <\/div>\n <\/div>\n\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t <\/div>\n <\/div>\n <\/div>\n\t\t\t\t\t\t\t\t\t
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    +15<\/span><\/div><\/div><\/div><\/div><\/div><\/div>

    Projetos de usabilidade com impacto nos KPIs.<\/h3><\/div><\/div><\/div><\/div> <\/div>\n <\/div>\n <\/div>\n\t\t\t\t\t\t\t\t\t
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    \n\t\t\t\t\t\t\t\t\t\t\t\t <\/div>\n <\/div>\n <\/div>\n\t\t\t\t\t\t\t\t\t <\/div>\n\n <\/div>\n <\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

    Usabilidade de tecnologia Atuamos com solu\u00e7\u00f5es – tecnologias j\u00e1 implantadas – que ainda n\u00e3o trazem os benef\u00edcios que o Neg\u00f3cio espera. Trabalhamos com pessoas, processos e sistemas para que em 8 a 12 semanas os KPIs reflitam as melhorias esperadas. A seguir est\u00e3o alguns exemplos:\u2022 Gest\u00e3o de Mudan\u00e7as – Ciclo Longo \u2022 Entrevistas y ShadowingVer …<\/p>\n

    Uso de Tecnologia<\/span> Leia mais »<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"wppb_theme_template","meta":{"footnotes":""},"class_list":["post-4337","page","type-page","status-publish","hentry"],"yoast_head":"\nUso de Tecnologia - Easy Training Choice<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.easytrainingchoice.com\/pt-br\/uso-de-tecnologia\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Uso de Tecnologia\" \/>\n<meta property=\"og:description\" content=\"Usabilidade de tecnologia Atuamos com solu\u00e7\u00f5es - tecnologias j\u00e1 implantadas - que ainda n\u00e3o trazem os benef\u00edcios que o Neg\u00f3cio espera. 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